Hospitality Services

Course Overview

Nearly one billion people travel to destinations outside their home country every year and a majority of them travel by air. Each international traveler arriving by air needs a place to sleep, access to meals and things to see or do. Their travel experiences are defined by the level of service they encounter at every stage of the journey.


Who should attend    - Reservation customer service and sales agents
   - Attractions/ Tourism office/ Restaurants welcome desk hosts or hostesses
   - Hotel/ Resort front desk agents
   - Concierges
   - Resort/ Hotel/ Cruise ship housekeeping staff
   - Bartenders; Waiters/ Waitresses; Flight/ Train attendants
   - Cooks
   - Banquete servers


Eligibility Criteria

+2 standard or Above

Course Duration

1 Year


Exam Schedule

Type of Exam: Offline & Objective

Exam Duration: 1 Paper of 3 hours

Exam Venue: To be advised as per IATA directives

Exam Months: March - June - September - December

Exam Date: To be advised as per IATA directives



Price available on call